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At the Doctor's
Read the Fine Print
Educational Use
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In this simulation of a doctor's office, students play the roles of physician, nurse, patients, and time-keeper, with the objective to improve the patient waiting time. They collect and graph data as part of their analysis. This serves as a hands-on example of using engineering principles and engineering design approaches (such as models and simulations) to research, analyze, test and improve processes.

Subject:
Applied Science
Education
Engineering
Material Type:
Activity/Lab
Provider:
TeachEngineering
Provider Set:
TeachEngineering
Author:
Courtney Feliciani Patricio Rocha
Dayna Martinez
Tapas K. Das
Date Added:
09/18/2014
Introduction to Operations Management
Conditional Remix & Share Permitted
CC BY-NC-SA
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This course provides students with concepts, techniques and tools to design, analyze, and improve core operational capabilities, and apply them to a broad range of application domains and industries. It emphasizes the effect of uncertainty in decision-making, as well as the interplay between high-level financial objectives and operational capabilities. Topics covered include production control, risk pooling, quality management, process design, and revenue management. Also included are case studies, guest lectures, and simulation games which demonstrate central concepts.

Subject:
Business and Communication
Mathematics
Social Science
Material Type:
Full Course
Provider:
MIT
Provider Set:
MIT OpenCourseWare
Author:
Fine, Charles
Zaman, Tauhid
Date Added:
02/01/2013
Operations Management
Conditional Remix & Share Permitted
CC BY-NC-SA
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Our objective in this course is to introduce you to concepts and techniques related to the design, planning, control, and improvement of manufacturing and service operations. The course begins with a holistic view of operations, where we stress the coordination of product development, process management, and supply chain management. As the course progresses, we will investigate various aspects of each of these three tiers of operations in detail. We will cover topics in the areas of process analysis, materials management, production scheduling, quality improvement, and product design.
To pursue the course objective most effectively, you will have to:

Study the assigned reading materials.
Prepare and discuss cases, readings, and exercises in class.
Prepare written analyses of cases.

Subject:
Business and Communication
Management
Material Type:
Full Course
Provider:
MIT
Provider Set:
MIT OpenCourseWare
Author:
Fine, Charles
Date Added:
02/01/2002
Video: Writing about Process
Conditional Remix & Share Permitted
CC BY-NC-SA
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This lecture presents Process Analysis as a rhetorical mode for composition.  The lecture is offered here in three different formats: video without captions, video with captions, and a text transcript.

Subject:
Composition and Rhetoric
Material Type:
Lecture
Author:
Emilie Ganter
Date Added:
07/30/2021