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Advanced Professional Writing Course
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CC BY-NC
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Practical writing for the world of work. Includes business correspondence to technical reports. Analyze and create written digital products. Focus on understanding the audience for effective communication. Extensive critical reading and writing about workplace texts. Emphasis on fluency in critical writing. Includes research skills and writing a critical, documented report. Prerequisites: ENG101 or 101A or 103 or 136. Reading Proficiency.

COURSE CONTENT:

Writing skills: active verbs, specific details, imperative tone, parallelism, and information literacy
Workplace communication skills: memorandums, business letters, e-mails, blog posts, etc.
Outline development
Graphical integration: instructions, presentations
Technical project skills: research, reports, proposals
Audience and rhetorical situation
Workplace dynamics
Content production and delivery processes

LEARNING OUTCOMES:

Demonstrate practical writing skills for workplace proficiency. (1, 2)
Create digital and written communication documents integrating data. (2)
Use organizational strategies to support the creation of written and digital workplace documents for a variety of purposes. (3)
Write effective instructions incorporating graphics to communicate with peers and clients. (4)
Locate and evaluate information to support workplace documents. (5)
Analyze and interpret information to support workplace documents. (5)
Integrate and document information to support workplace documents. (5)
Analyze the rhetorical situation of digital and written communication to adapt for internal and external audiences; hierarchies and roles; and for psychological, social, cultural, and political factors. (6)
Examine dynamics of organizational psychology in the workplace for the purpose of improving communication. (7)
Analyze written documents, digital content, and oral presentations in order to examine the content production and delivery processes of the workplace writer. (8)

Subject:
Business and Communication
English Language Arts
Material Type:
Full Course
Author:
Karen Palmer
Tina Luffman
Date Added:
09/26/2023
Advertising: Dollars and Decisions
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Consumers see or hear thousands of advertisements each day. The April 2017 issue of Page One Economics: Focus on Finance reviews advertising history and strategies ads use to create demand and influence consumer tastes and preferences.

Subject:
Business and Communication
Economics
Finance
Social Science
Material Type:
Lesson
Reading
Provider:
Federal Reserve Bank of St. Louis
Provider Set:
Page One Economics
Author:
Jeannette Bennett
Date Added:
09/11/2019
Advertising & Sales Promotion I
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CC BY-NC
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Integrated Marketing Communications (IMC) remain an integral component of marketing. Therefore, understanding how companies effectively communicate and interact with customers (including potential customers) creates the foundation you (student) need to have a firm understanding of how marketing communication manifest in practice which is key to the development of effective marketing skills. Such an understanding will help you succeed in your marketing career. Henceforth, this course is designed to help you start your journey towards your desired entry into marketing careers.

Subject:
Business and Communication
Marketing
Public Relations
Material Type:
Module
Author:
Nkululeko Fuyane
Date Added:
02/05/2019
Air Cargo Management Operations Dissertation Assignment
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CC BY-ND
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This research seeks to analyze air cargo hubbing and air cargo operations in Hong Kong International airport and the Leipzig/Halle airport both of which have been awarded numerous times due to their excellent service delivery to their customers and efficient handling of air cargo. The Hong Kong international airport has been rated the busiest airport for worldwide air cargo since 1996. 1n 2013, Hong Kong international airport handled 4.12 million tonnes of freight. The airport covers an area of 1,255 hectares. It has a total of 66 boarding gates with 66 jet bridge gates and seven virtual gates. Leipzig/Halle airport moved more than 887,000 tonnes of cargo in the year 2013. It has been ranked number 2 of all German cargo airports and among the 10 best in Europeans cargo airports. The airport offers a variety of services including airfreight and airmail, warehouse and documentation, perishables, pharma handling and customs clearance among others. Leipzig/Halle airport has presented itself as a reliable air transport and logistics industry. Located at the heart of the German logistics section it has proved itself competitive enough to enter the ever growing markets of East Europe and Asia.

Subject:
Business and Communication
Material Type:
Teaching/Learning Strategy
Date Added:
07/03/2019
Area Context Diagram
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CC BY-NC-SA
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The Area Context Model template provides a visio tool for developing a graphical representation for a an organizational / project scope enabled using technology. The template uses stick-people, rectangles, and circles to help organize information. Below are instructions for how to prepare a context diagram. This tool is useful for students who are in the introduction to information systems analysis and design, as well as for departments or teams engaged in project / departmental planning.

Subject:
Business and Communication
Material Type:
Activity/Lab
Diagram/Illustration
Date Added:
04/04/2014
The Argumentative Research Project: A Step-by-Step Course
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CC BY-SA
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This resource is designed to walk students through the process of completing a research project in any field of study. It covers the earliest stages of brainstorming and discussing, continues through researching and compiling sources; writing, documenting, revising, and polishing a paper; and finally presenting the research topic to a wider audience in a professional manner. The focus is on MLA format, though the course could be modified for other formats.

The first unit is an introduction to the project. It asks students to draw on knowledge of issues affecting their own community and world to help generate discussion that could eventually lead to a research topic.

Subject:
Arts and Humanities
Business and Communication
Social Science
Material Type:
Assessment
Full Course
Homework/Assignment
Lecture
Lesson Plan
Reading
Date Added:
08/01/2013
Assessme
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CC BY-NC-SA
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The Assessment of Authentic Learning Rubric focuses on the areas of agency and authenticity, concepts derived from the Student as Producer and Social Pedagogies frameworks. The rubric consists of five areas: learning tasks, learning process, social core, learning assessments, and lifelong learning. Each of the five areas contains statements that course designers can use to evaluate their course/s. Instructors may elect to use the rubric as a self-evaluation tool or might elect to work through it with support from an instructional designer. The rubric can be used for course taught in a variety of modalities including online, hybrid, and face-to-face.

Subject:
Applied Science
Arts and Humanities
Business and Communication
Career and Technical Education
Education
English Language Arts
History
Law
Life Science
Mathematics
Physical Science
Social Science
Material Type:
Teaching/Learning Strategy
Date Added:
03/25/2019
Assisting Nursing students in their development of empathy: a guide to fostering requisite skills for the art of empathetic communication
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CC BY-NC-ND
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This 7-week lesson plan is designed for use in clinical nursing courses. It is designed specifically for use by Nursing faculty teaching in the absence of state required patient facing clinical opportunity due to COVID restrictions. The lesson plan describes pedagogical techniques and provides video and education OER resources designed to help support the development of empathetic communication skills over 7 weeks. Refection and video debriefing techniques will be employed. Role play will culminate in the group presentation project of a brief video modeling effective therapeutic empathetic communication.

Subject:
Applied Science
Business and Communication
Communication
Health, Medicine and Nursing
Material Type:
Lesson Plan
Provider:
CUNY Academic Works
Provider Set:
College of Staten Island
Author:
mee, susan
Date Added:
04/01/2021
Authenticity/Agency Rubrics (Version 1)
Unrestricted Use
CC BY
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The Authenticity and Agency rubrics are based on elements from two frameworks: Student as Producer and Social Pedagogies. The rubrics were created for instructors and instructional designers to use as they develop authentic learning experiences in the course design process.

Subject:
Applied Science
Arts and Humanities
Business and Communication
Career and Technical Education
Education
English Language Arts
History
Law
Life Science
Mathematics
Physical Science
Social Science
Material Type:
Teaching/Learning Strategy
Date Added:
09/18/2018
Automation and the Minimum Wage
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Educational Use
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A higher minimum wage would provide higher income for low-wage workers but also likely reduce job opportunities. Some of the reduction in job opportunities would occur from employers automating job tasks to replace more expensive human labor. The November 2021 issue of Page One Economics® explains how a higher mandated wage may lead some firms to substitute capital for labor.

Subject:
Business and Communication
Economics
Finance
Social Science
Material Type:
Lesson
Reading
Provider:
Federal Reserve Bank of St. Louis
Provider Set:
Page One Economics
Author:
F. Mindy Burton
Scott Wolla
Date Added:
11/01/2021
BUS 202: Professional Customer Service
Unrestricted Use
CC BY
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Provides student with knowledge of customer service and the fundamental abilities and strategies leading to successful customer service in any type of organization.

Subject:
Business and Communication
Material Type:
Full Course
Author:
Charlene Klingel
Date Added:
12/04/2023
BUSI 1215 Organizational Behavior I
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CC BY-NC-SA
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Short Description:
Organizational Behavior bridges the gap between theory and practice with a distinct ”experiential“ approach. NewPara https://doi.org/10.24926/8668.1501 ISBN: 978-1-946135-15-5

Long Description:
Organizational Behavior is adapted from a work produced and distributed under a Creative Commons license (CC BY-NC-SA) in 2010 by a publisher who has requested that they and the original author not receive attribution. This adapted edition is produced by the University of Minnesota Libraries Publishing through the eLearning Support Initiative.

Organizational Behavior bridges the gap between theory and practice with a distinct ”experiential“ approach.

On average, a worker in the USA will change jobs 10 times in 20 years. In order to succeed in this type of career situation, individuals need to be armed with the tools necessary to be life-long learners. To that end, this book is not be about giving students all the answers to every situation they may encounter when they start their first job or as they continue up the career ladder. Instead, this book gives students the vocabulary, framework, and critical thinking skills necessary to diagnose situations, ask tough questions, evaluate the answers received, and to act in an effective and ethical manner regardless of situational characteristics.

Often, students taking OB either do not understand how important knowledge of OB can be to their professional careers, or they DO understand and they want to put that knowledge into practice. Organizational Behavior takes a more experiential angle to the material to meet both of those needs. The experiential approach can be incorporated in the classroom primarily through the ”OB Toolbox.“ This feature brings life to the concepts and allows students to not only see how the OB theories unfold, but to practice them, as well.

Word Count: 208280

ISBN: 978-1-946135-15-5

(Note: This resource's metadata has been created automatically as part of a bulk import process by reformatting and/or combining the information that the author initially provided. As a result, there may be errors in formatting.)

Subject:
Business and Communication
Material Type:
Textbook
Provider:
University of Minnesota
Date Added:
01/04/2017
Back to School Speed Dating, Advanced Low, ASL 301, Lab 01
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CC BY-NC
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In this activity, students will have the opportunity to get to know each other and their lab assistant by sharing summer experiences in a casual setting. Students will share their preferences and express reasons for their preferences as well. Students will also practice describing vacations.

Subject:
Business and Communication
Communication
Material Type:
Activity/Lab
Date Added:
09/19/2018
Bankruptcy: When All Else Fails
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Educational Use
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Many people find themselves in financial trouble, but it is good to know there are options available should you need serious financial help. The April 2018 bonus edition of Page One Economics: Focus on Finance discusses earning income, budgeting, late payments, and collections. It introduces the basics of legal protection offered in the form of bankruptcy and describes some potential consequences of filing a bankruptcy case.

Subject:
Business and Communication
Economics
Finance
Social Science
Material Type:
Lesson
Reading
Provider:
Federal Reserve Bank of St. Louis
Provider Set:
Page One Economics
Author:
Kris Bertelsen
Date Added:
09/11/2019