- Author:
- Monica Vilhelm
- Subject:
- Languages, Language Education (ESL)
- Material Type:
- Interactive, Module
- Level:
- Community College / Lower Division, Adult Education
- Tags:
- License:
- Creative Commons Attribution Non-Commercial Share Alike
- Language:
- English
Vocational Training: Catering Service
Overview
Vocational Training catering Service Practice
Description
The goal of this to help prepare students who are attending Vocational Training School in Catering Service. This course will also be useful for those interested in improving their English language skills and especially those who are currently working in catering.
Welcome to Vocational Training: Catering Service!
Welcome!
Vocational Training catering Service Practice
Description
The goal of this free online course is to help prepare students who are attending Vocational Training School in Catering Service. This course will also be useful for those interested in improving their English language skills and especially those who are currently working in catering.
The level of the course is A1-A2 according to the Common European Framework of Reference for Languages.
There are no official requirements to take this course.
Content
Module 1: At the Restaurant: Taking a Reservation on the Phone.
Objectives
Module 1: At the Restaurant: Taking a Reservation on the Phone.
It focuses on taking a reservation on the phone while working at a restaurant.
Participants will be able:
- To greet customers professionally;
- To take a reservation over the phone [getting details as the name, time and date for reservation
An A1 level of English in the Common European Framework of Reference for Languages is recommended but not a requirement.
Cost
This course is free.
Teaching Team
Mónica Vilhelm
Image Attribution El Camarero by LuckyLife11 in Pixabay
Module 1: At the Restaurant: Taking a reservation on the Phone- Vocabulary Practice
Module 1: At the Restaurant: Taking a reservation on the Phone- Vocabulary Practice
In this section we will review greetings; days of the week, and telling the time.
1- Greetings
- Watch the video - (Remember you can activate the subtitles)
- Click here and practice with a game- You will have to listen and match words in English and Spanish.
2- Days of the week
Let's review the Days of the Week
- Watch the video
- Ready, et's practice the days of the week with the Hangman game
3- Telling the Time
Let's review Telling the time
- Watch the video
- Play the Matching Memory Game
At the restaurant: Taking a reservation on the phone- Reading and Listenig Practice
At the restaurant: Taking a reservation on the phone- Reading and Listenig Practice
In this section we are going to practice listening skills.
First, watch the video. Remember you can download the transcript on a pdf file.
Before you watch
Can you think of the meaning of these questions? You can use the text and a dictionary to help you.
- How can I help you?"
- What time do you serve dinner?
- Can I make a reservation for two for Saturday evening?
- What time is the reservation for?
- Could you spell that, please?
Now, you can practice with these two activities.
Activity 1- Listen and match - Part 1
Activity 2- Listen and match- Part 2
At the restaurant: Taking a reservation on the phone - Self-Evaluation 1
At the restaurant: Taking a reservation on the phone - Self-Evaluation 1
Self-Evaluation 1- At the restaurant: Taking a reservation on the phone
1- Watch the video - (Remember you can activate the subtitles)
2 -Choose the correct anwer.