Description:                 Advertising Management is a planned managerial process designed to oversee and control the various advertising activities – Here we are going to see an introduction, scope, feature and appeals of advertising, in brief.Learning outcome:           After learning this content, learner can understand the concepts of feature elements, colour scheme, appeal applied in an advertisement

This course meets weekly to discuss recent aerospace history and current events, in order to understand how they are responsible for the state of the aerospace industry. With invited subject matter experts participating in nearly every session, students have an opportunity to hone their insight through truly informed discussion. The aim of the course is to prepare junior and senior level students for their first industry experiences.

This course provides an introduction to bargaining and negotiation in public, business, and legal settings. It combines a "hands-on" skill-building orientation with a look at pertinent social theory. Strategy, communications, ethics, and institutional influences are examined as they influence the ability of actors to analyze problems, negotiate agreements, and resolve disputes in social, organizational, and political circumstances characterized by interdependent interests.

An exercise assessing the water demand of New York City and population dynamics underlying that demand is provided. Visualization of first order water resource estimates using precipitation data and a known water storage volume are used to draw conclusions about drought risk and the sustainability of NYC water supplies.

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This project helps familiarize students with data commonly available from well drillers, the Department of Natural Resources and Conservation, and the Montana Bureau of Mines and Geology. Such data is often used to produce consulting reports. In this exercise, students practice working with available data and writing a consulting report while working on a real project of local interest. The question involves the probability of success in drilling a large well for a new county park. Students are given various maps and are guided through the use of a statewide database that contains well logs and well data. The outcome is a written report that describes the location and general geology of the site, uses the available data to summarize the types of materials that a driller might encounter, answers the questions that the client is interested in, and identifies problems or advantages presented by the groundwater system as indicated by available data.

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This rubric was designed to assess presentation skills for student in the BS in Business at CUNY College of Staten Island.

Second course in a two-course sequence. Introduces and applies technical skills around beginning and managing a small business, including spreadsheets and the use of charts and graphs. Includes reflection and discussion of the application of concepts to a real-world example. Requires teamwork and collaboration to be exercised in completing a group project. Covers application of financial, legal, and administrative procedures in running a business.
Upon successful completion of this course, students will be able to:
Represent business models in spreadsheets including preparation of charts and graphs. Apply key business activities and the primary concepts and terms associated with these activities. Manage a business interacting with the external environment (through a simulation) and describe how this interaction impacts both business and the external environment. Implement the financial, legal, and administrative procedures involved in starting new business ventures. Identify ethical issues facing businesses. Effectively collaborate with team members and communicate professionally.

The key decision-making role of managers in modern organizations. Includes the study of organizations, management styles, and selected administrative problems. An overview of the processes involved in managing a business, including business planning, organizing, controlling, staffing and leading. Covers various theories of management with emphasis on managing a business in the local, national or international marketplace.

This course explores the basics of human resource management including selection and hiring, performance appraisal, compensation, staff planning and job analysis. This course also addresses current HR issues such as job search in a difficult economy, discrimination and harassment, workplace violence and on-the-job drug abuse.

Course Outcomes:
1. Upon completion of the course, students will have working knowledge of the role and human resources in the management of a business organization.
2. Students will understand the basic functions of human resource management and how the HR department interacts with the organization and with the individual employee.

This course focuses on the entrepreneurial phases associated with start-up and management of small business. This course will teach future entrepreneurs and managers to recognize opportunities and to use effective entrepreneurial and small business management practices.

Course Outcomes:
1. List and discuss the characteristics of successful entrepreneurs.
2. Analyze new business opportunities that exist in the marketplace.
3. Evaluate the feasibility of pursuing an opportunity that you’ve recognized.
4. Develop a business plan that includes both conceptual and technical components.
5. Identify and discuss obstacles to entrepreneurial success.
6. Identify the resources and financing necessary to start an entrepreneurial venture.
7. Discuss organizational characteristics and best management practices for start-up companies.

The course helps you identify information-bearing events, assess and improve process efficiency, learn to model and analyze business processes, recognize probabilistic components of business processes, and understand the interactions between human behavior and process design. Hands-on, case-based course work allows you to practice some of the principles addressed. You will demonstrate the ability to utilize business computer applications.
Course Outcomes:

Conceptualize business operations as processes.
1. Model simple business processes in terms of the actors and activity sequences involved, the data flowing through those sequences and the dependencies between data and business activities.
2. Recognize probabilistic components of business processes and assign distributions to these components.
3. Characterize business processes in terms of their key operations characteristics; e.g.,productivity, efficiency, service quality, sustainability, time and costs associated with waiting, material volume and service/product customization.
4. Formulate improvements to observed processes and estimate the effects of these improvements with the help of simulation.
5. Identify the role of information systems in business processes; e.g., recognize and specify where information technology can be applied; recognize the role of Enterprise Resource Planning (ERP) systems.
6. Recognize the interdependence of business processes within and across organizational boundaries.

This book is part of the college course BUS 104 Business Communication currently offered at Saddleback College in Mission Viejo, CA and taught by Dr. Scot Trodick. This book can be viewed along with original business communication content and activities which can be accessed by enrolling in BUS 104 Business Communication offered at Saddleback College in Mission Viejo, CA and taught by Dr. Scot Trodick. Material from this course is not included in this open educational resource. Enrolling in the course BUS 104 Business Communication at Saddleback College will provide full access to all materials and activities or the content can be obtained directly from Bishop Publishing.

This book is part of the college course BUS 105 Social Media Marketing currently offered at Saddleback College in Mission Viejo, CA and taught by Dr. Scot Trodick. This book can be viewed along with original social media marketing content which can be accessed by enrolling in BUS 105 Social Media Marketing offered at Saddleback College in Mission Viejo, CA and taught by Dr. Scot Trodick. Material from this course is not included in this open educational resource. Enrolling in the course BUS 105 Social Media Marketing at Saddleback College will provide full access to all materials or the content can be obtained directly from Bishop Publishing.

Lean thinking, as well as associated processes and tools, have involved into a ubiquitous perspective for improving systems particularly in the manufacturing arena. With application experience has come an understanding of the boundaries of lean capabilities and the benefits of getting beyond these boundaries to further improve performance. Discrete event simulation is recognized as one beyond-the-boundaries of lean technique. Thus, the fundamental goal of this text is to show how discrete event simulation can be used in addition to lean thinking to achieve greater benefits in system improvement than with lean alone. Realizing this goal requires learning the problems that simulation solves as well as the methods required to solve them. The problems that simulation solves are captured in a collection of case studies. These studies serve as metaphors for industrial problems that are commonly addressed using lean and simulation.

The trifecta of globalization, urbanization and digitization have created new opportunities and challenges across our nation, cities, boroughs and urban centers. Cities are in a unique position at the center of commerce and technology becoming hubs for innovation and practical application of emerging technology. In this rapidly changing 24/7 digitized world, city governments worldwide are leveraging innovation and technology to become more effective, efficient, transparent and to be able to better plan for and anticipate the needs of its citizens, businesses and community organizations. This class will provide the framework for how cities and communities can become smarter and more accessible with technology and more connected.

The goal of this toolkit is to give your board a way to measure your current state and to evaluate whether the actions you have taken to create a more diverse board are actually having a positive impact. In addition to supporting you to figure out your current state, it will provide you with resources to help you plan where you might go next. This practical toolkit is designed to help you understand the change process that organizations go through when they embark on the important, but at times demanding, journey to become more inclusive and respond to the needs of their board members, staff and the communities they serve.

Principles and foundations for the digital era

Short Description:
The book goes beyond the surface to explain why AECO digitization matters with respect to information. It presents information in the framework of representation, introduces a semantic typology of data and connects process to information management, towards a coherent and transparent theory of building information for the digital era.

Long Description:
Digitization in AECO is in a transitional phase. On one hand, technologies like BIM finally introduce symbolic representation and, on the other, there is an unhealthy and unproductive attachment to outdated, analogue practices and documents. The book goes beyond the surface to explain why digitization matters with respect to information. It presents information in the framework of representation, introduces a semantic typology of data and connects process to information management, towards a coherent and transparent theory of building information for the digital era.

Word Count: 56989

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This resource is a video abstract of a research paper created by Research Square on behalf of its authors. It provides a synopsis that's easy to understand, and can be used to introduce the topics it covers to students, researchers, and the general public. The video's transcript is also provided in full, with a portion provided below for preview:

"Strategic organizational learning is the heart of any productive activity – it’s the trending form of labor. A new article in Design Management Review illustrates how, over the long run, superior performance relies on superior learning. Specifically, knowledge assets embedded in routines, and effective organizational learning undergird dynamic capabilities, and these in turn help top performers to keep a competitive edge. Today, the leader’s new work is therefore to build knowledge-creative enterprises – enterprises that are extremely good at organizational learning and that buzz with positive energy and innovation. The five-stage consulting cycle for co-creating value (Discover-Design-Develop-Deliver-Decide Impact) presented in the article’s case study, can help. Ultimately, making an organization truly knowledge-creative can be done in many ways, but all of them require rigor resourcefulness, and a positive learning culture. Learn how your organization can learn too. Tkaczyk B. 2015..."

The rest of the transcript, along with a link to the research itself, is available on the resource itself.

Short Description:
This is an instructor guide for a seminar course, Business Agreements, which is offered to senior undergraduate business, MBA, and law students at the University of Windsor and combines senior students from both faculties for interdisciplinary study. Course design aims to promote learner engagement in experiential learning. Students engage with course content by analyzing real-world business contracts to produce short written submissions before class thereby preparing students for in-class discussions.This textbook was authored by Werner H. Keller and Nobuko Fujita (University of Windsor) and licensed under an Ontario Commons License (Version 1.0)

Long Description:
This is an instructor guide for a seminar course, Business Agreements, which is offered to senior undergraduate business, MBA, and law students at the University of Windsor and combines senior students from both faculties for interdisciplinary study. Course design aims to promote learner engagement in experiential learning. Students engage with course content by analyzing real-world business contracts to produce short written submissions before class thereby preparing students for in-class discussions.

This instructor guide is intended to support the wider use and reuse of the course content by educators in business, law, and related disciplines. Business agreements are case studies which create memorable, thought-provoking examples to help students develop skills and knowledge of the structure and content of typical business contracts. The instructor’s teaching philosophy focuses on lifelong learning and skill development. Thus, the course is designed to enable learners to meet the needs of a rapidly evolving labour market through experiential learning opportunities for upskilling and reskilling learners’ “literacy” with business agreements.

Word Count: 9564

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Short Description:
This is an instructor guide for a seminar course, Business Agreements, which is offered to senior undergraduate business, MBA, and law students at the University of Windsor and combines senior students from both faculties for interdisciplinary study. Course design aims to promote learner engagement in experiential learning. Students engage with course content by analyzing real-world business contracts to produce short written submissions before class thereby preparing students for in-class discussions.This textbook was authored by Werner H. Keller and Nobuko Fujita (University of Windsor) and licensed under an Ontario Commons License (Version 1.0)

Long Description:
This is an instructor guide for a seminar course, Business Agreements, which is offered to senior undergraduate business, MBA, and law students at the University of Windsor and combines senior students from both faculties for interdisciplinary study. Course design aims to promote learner engagement in experiential learning. Students engage with course content by analyzing real-world business contracts to produce short written submissions before class thereby preparing students for in-class discussions.

This instructor guide is intended to support the wider use and reuse of the course content by educators in business, law, and related disciplines. Business agreements are case studies which create memorable, thought-provoking examples to help students develop skills and knowledge of the structure and content of typical business contracts. The instructor’s teaching philosophy focuses on lifelong learning and skill development. Thus, the course is designed to enable learners to meet the needs of a rapidly evolving labour market through experiential learning opportunities for upskilling and reskilling learners’ “literacy” with business agreements.

Word Count: 9476

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This is the complete  course for Business Applications. The content consists of lectures, templates and instructions to create a stratgeic business plan.

Word Count: 113331

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This assignment was inspired by a group discussion by faculty who teach the First Year Seminar in Business (BTF101) during the 2018-19 Rebooting the FYS Seminar. BTF101 is a two-credit course that meets for a total of 3 hours. We were tasked with ways to improve course assignments aimed at strengthening students‰Ûª Global Learning Competency and Digital Communication Ability. The topic of sweatshops abroad is a proven way to introduce a Global Learning assignment with a business related topic. In order to deepen the students‰Ûª learning on the subject, the assignment tasks students with taking on the role of a Corporate Responsibility Officer (CRO) for Nike. In choosing to put students in this role, they are required to think of multiple perspectives as required by the Global Learning rubric.
The assignment includes several phases and culminates in a student-made video. The first phase of the assignment has students explore sweatshops through video, class discussion and a short writing assignment. The research material provided is intentionally focused on Nike‰Ûªs sweatshops so that students can narrow their focus to a particular instance of sweatshop usage in order to more readily formulate a company-specific response in their roles as CRO for Nike. Once the research phase is complete, students are asked to make a video explaining the issue to Nike in the role of a CRO. The students have to think about Nike‰Ûªs role as a business, the ethical issues of sweatshops and the ways in which they can address the issues. Students work on the assignment during the last third of the semester, and the assignment takes approximately 2 or 3 class hours. To make it manageable, I created an ePortfolio assignment template since students are required to post part of it on ePortfolio. The assignment is used as a final in my classes and worth 20 % of the overall grade. I grade it according to the College‰Ûªs Competency rubric, which is discussed earlier in the semester to ensure that students are familiar with the rubric. Finally, there are a variety of ways to use the existing materials. While the assignment is meant to address the Global Learning Competency and Digital Communication Ability, it also offers opportunities to support the Oral and Written Communication Abilities.

Confucian values of trustworthiness, self-criticism, and dignity can provide resources for Westerners doing business in China. Kirk O. Hanson, executive director of the Markkula Center for Applied Ethics, interviews Stephan Rothlin, general secretary of the Center for International Business Ethics in Beijing.

Liu Baocheng, executive director of the Center for International Business Ethics, talks with Kirk O. Hanson, executive director of the Markkula Center for Applied Ethics about the developing regulatory regime in China. Liu argues that the priority for China right now is to bring products up to safety and standards. They also discuss different cultural attitudes toward gifts and bribes.

Students in an introductory Management Information Systems (MIS) course often ask what a career in MIS looks like. Lacking a clear vision, they make their own assumptions. Often they assume the career involves programming with little human interaction. That MIS is a technical field could not be further from the truth. MIS job descriptions typically require candidates to be able to collaborate, communicate, analyze needs and gather requirements. They also list the need for excellent written and communication skills. In other words, MIS workers are constantly interacting with other people both inside and outside the organization. They are coming up with creative solutions to business problems.

This course is designed to help students get a feel for what a career in MIS would be like. Our students report that they learn more about information systems from their internships than from their IS courses. Consequently, we designed a course that looks very much like an internship—an introduction to the field followed by a substantial project.

Speaking & Presentation Skills for Business

Word Count: 11171

ISBN: 978-0-9879506-6-6

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Speaking & Presentation Skills for Business

Word Count: 5495

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Short Description:
This OER textbook focuses on the foundations of entrepreneurship and starting a business. The text is divided from the theoretical underpinnings of the discipline; entrepreneurship traits and characteristics and the activities that precede starting a business.

Long Description:
Given the financial challenges students face in higher education, my hope with this textbook is to draw on my 20+ years of entrepreneurship experience and academic research to compile resources that reflect the general aspects of starting a business. Business Startup and Entrepreneurship: Canada is an Open Educational Resource (OER) textbook that focuses on the practical, current, and relevant topics associated with starting a business in Canada. This broad practical approach allows instructors to introduce these simple chapters to build a basic understating of the essentials to startups.

Along with this textbook is an accompanying Business Plan Workbook, helping students to work through a business idea chapter-by-chapter that hopefully culminates in a well thought-through startup plan. In my experience teaching introductory entrepreneurship courses, developing a business plan supports deep-level learning that is displayed through critical analysis, creativity, and networking. The design of the business plan has been simplified and tested over the past three years with over 750 students from diverse cultures and academic disciplines. It is my recommendation that students work on the business plan throughout the duration of the course as they complete chapters to reaffirm important lessons. Students may find tasks such as finance and accounting difficult, which is why an Excel Worksheet accompanies the business plan to help prepare financial reports for their proposed businesses.

Word Count: 115289

ISBN: 978-1-988692-57-9

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Introductory survey of quantitative methods (QM), or the application of statistics in the workplace. Examines techniques for gathering, analyzing, and interpreting data in any number of fieldsĺÎĺ from anthropology to hedge fund management.

A discussion of the UN's "Protect-Respect-Remedy Framework" for companies and governments addressing human rights issues.

This book is part of the college course CIMW 207 Social Media and Web Fundamentals currently offered at Saddleback College in Mission Viejo, CA and taught by Dr. Scot Trodick. This book can be viewed along with original social media and web fundamentals content which can be accessed by enrolling in CIMW 207 Social Media and Web Fundamentals offered at Saddleback College in Mission Viejo, CA and taught by Dr. Scot Trodick. Material from this course is not included in this open educational resource. Enrolling in the course CIMW 207 Social Media and Web Fundamentals at Saddleback College will provide full access to all materials or the content can be obtained directly from Bishop Publishing.

3. Brave New World - “CMR” Index and the U.S. Congressional Smart Cities Caucus

The trifecta of globalization, urbanization and digitization have created new opportunities and challenges across our nation, cities, boroughs and urban centers. Cities are in a unique position at the center of commerce and technology becoming hubs for innovation and practical application of emerging technology. In this rapidly changing 24/7 digitized world, city governments worldwide are leveraging innovation and technology to become more effective, efficient, transparent and to be able to better plan for and anticipate the needs of its citizens, businesses and community organizations. This class will provide the framework for how cities and communities can become smarter and more accessible with technology and more connected.

This course focuses on the application of management theory and practices related to the planning, organizing, leading and controlling of Records Center.

This task was developed by high school and postsecondary mathematics and agriculture sciences educators, and validated by content experts in the Common Core State Standards in mathematics and the National Career Clusters Knowledge & Skills Statements. It was developed with the purpose of demonstrating how the Common Core and CTE Knowledge & Skills Statements can be integrated into classroom learning - and to provide classroom teachers with a truly authentic task for either mathematics or CTE courses.

This task was developed by high school and postsecondary mathematics and agriculture sciences educators, and validated by content experts in the Common Core State Standards in mathematics and the National Career Clusters Knowledge & Skills Statements. It was developed with the purpose of demonstrating how the Common Core and CTE Knowledge & Skills Statements can be integrated into classroom learning - and to provide classroom teachers with a truly authentic task for either mathematics or CTE courses.

Short Description:
Beginning your first career, or a new career is both exciting and challenging. This book will guide you along the journey towards a successful, fulfilling, and rewarding health or wellness office career.

Long Description:
This book is a road map to help you navigate the job search through practical and logical steps, including the following: Understand and practice professionalism Plan for your career Research today’s labour market Create robust self-marketing tools Build your personal brand Diversify your job search methods Utilize social media to create a professional digital footprint Master your interview skills to stand out from your competition

Word Count: 33297

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Short Description:
CLEJHE is an open-access, double-blind peer-reviewed journal of case studies intended to aid in the preparation of leaders at all levels of higher education.

Long Description:
Cases on Leadership for Equity and Justice in Higher Education (CLEJHE) is an open-access, open education resource journal that publishes peer-reviewed cases for use by leadership preparation programs and those involved in developing leaders for post-secondary institutions. Through an equity lens, the journal strives to publish timely and highly relevant cases that involve and address significant puzzles of practice facing leaders at all levels in higher education. Cases provide narratives, exhibits, and teaching notes that seek to inform and offer suggestions to enhance the practice of the learners and leaders within our community of practice.

CLEJHE is a collaborative project at the University of Colorado Denver involving ThinqStudio and the School of Education and Human Development programs for Leadership for Educational Equity in Higher Education and Learning, Design, and Technology (LDT). The journal editors are doctoral students from the Leadership for Educational Equity in Higher Education program.

Word Count: 22241

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This is a first try of publishing OER through the Creative Common . This is a power point slide of chapter 1 of the book , Knowledge Management Systems: Concepts, Technologies And Practices. Author: Shabahati Husain and Jean-louis Ermine, !st Edition 2021, Emerald Publishing Limited.

This course is a service-learning, project-based studio course that focuses on collaborative design of civic media. Students will work in diverse teams with community partners to create civic media projects grounded in real-world community needs. This course covers co-design and lean UX methods, and best practices for including communities in iterative stages of project ideation, design, prototyping, testing, launch, and stewardship. Students should have an interest in collaboration with community-based organizations.

Class slides for Sustainable Property Management (2023) are freely-available, screen-reader friendly, openly-licensed, and editable. The slides align with the freely-available open textbook, Sustainable Property Management, which is the required text for Virginia Tech's Department of Apparel, Housing, and Resource Management, PM 3674, Property Management Operations. The collection includes chapter-level .ppt slides with questions and activities for each of the eight chapters.

The open textbook, Sustainable Property Management, is freely available in PDF, ePub, Pressbooks, and other formats at https://doi.org/10.21061/sustainable_property_management.

Help us!
If you are an instructor reviewing, adopting, or adapting this textbook and/or slides, please help us understand your use by filling out this form https://bit.ly/interest_sustainable_property_management

How to adapt and share the slides
Instructors are encouraged to customize the slide deck by adding their own content and examples. According to the Creative Commons BY NC SA license, customized and shared versions of the slides must:
- Retain the original copyright statement
- Be released under the Creative Commons Attribution NonCommercial-ShareAlike (CC BY NC SA) 4.0 license
- Include a link to the original slide deck source: http://hdl.handle.net/10919/11342
- Include brief statement regarding whether or not changes were made
- List the name of the adapter

Classroom Management is cosidered one of the extremely important item in teaching. Teachers should have the ability to control their classes to achieve whatever they want.

How do individuals and families interface with larger systems, and how do therapists intervene collaboratively? How do larger systems structure the lives of individuals and families? Relationally-trained practitioners are attempting to answer these questions through collaborative and interdisciplinary, team-focused projects in mental health, education, the law, and business, among other fields. Similarly, scholars and researchers are developing specific culturally responsive models: outreach family therapy, collaborative health care, multi-systemic school interventions, social-justice-oriented and spiritual approaches, organizational coaching, and consulting, among others. This course explores these developments and aims at developing a clinical and consulting knowledge that contributes to families, organizations, and communities within a collaborative and social-justice-oriented vision.

Collaborative/Meta leadership involves communicating information to coworkers and associated organizations to allow them to make their own informed decisions.

     This is a pathfinder designed for users who are new to Tableau Desktop and Tableau Public.  The purpose of this pathfinder is to be a companion resource to the February 25, 2023 presentation Create Accurately and Interactive Dashboards with Tableau.  The Tableau Student Ambassador presenters of the workshop were Taiwo Adegite, Junior Analyst; and Zena Patton, Corporate Learning Professional, and Librarian.  To learn more about the Tableau Community Leader Ambassador program, go to the following link  https://www.tableau.com/community/community-leaders/ambassadors      This companion resource is an artifact of a global, collaborative effort between Taiwo Adegite (Nigeria), Junior Analyst; and Zena Patton (United States of America), Corporate Learning Professional, and Librarian.Last update April 15, 2023.  This update includes resources from Flip the Tableau! Learning Experience.   

Liu Baocheng, executive director of the Center for International Business Ethics, talks with Kirk O. Hanson, executive director of the Markkula Center for Applied Ethics, about what businesses owe to the larger community. In China, Liu explains, businesses think about the Three P's: Responsibility for People, Planet, and Profit.

Perspectives for the Canadian Workplace

Short Description:
This book examines the nature of conflict in the workplace - its sources, costs and management, as well as workplace conflict management with respect to group interactions, organizational culture, and provincial/federal legislation. In addition, this book focuses on the individual; how our perceptions, emotions, motivation, personality and communication skills impact how we manage stress and conflict at work. Throughout the book, readers are encouraged to engage in critical self-assessment and case study review. These exercises provide the reader with the opportunity to assess potential conflict situations, recognize emotions, communicate assertively, and manage conflict with integrity and professionalism.

Long Description:
This Open Educational Resource (OER) is a custom publication for students enrolled in PSYC-6006: Conflict Management.

In the first half of the book, we will examine the nature of conflict in the workplace – its sources, costs and management. We will also briefly examine workplace conflict management with respect to group interactions, organizational culture, and provincial/federal legislation.

During the second half of the book, the focus will be on the individual; how our perceptions, emotions, motivation, personality and communication skills impact how we manage stress and conflict at work.

Throughout the book, you will be encouraged to engage in critical self-assessment and case studies. These exercises will provide you with the opportunity to assess potential conflict situations, recognize your emotions, communicate assertively, and manage conflict with integrity and professionalism.

Word Count: 168804

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This course analyzes the development of the United States Congress by focusing on the competing theoretical lenses through which legislatures have been studied. In particular, it compares sociological and economic models of legislative behavior, applying those models to floor decision-making, committee behavior, political parties, relations with other branches of the Federal government, and elections. Graduate students are expected to pursue the subject in greater depth through reading and individual research.

This homework assignment is designed to give the students practice in developing a simple conceptual model using reservoirs, fluxes, and simple calculations of sediment, carbon and nutrient accumulation in a typical reservoir/river system. This assignment is typically used after an introductory lecture to biogeochemical cycles and gives the students a concrete example of nutrient and sediment issues in surface water systems.

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The attached file is a short essay that can be read in one sitting that explains the things that sometimes prevent cooperation from happening and provides advice for how to overcome them. The essay is aimed at advanced high school students, college students, and anyone else who is interested in fostering cooperation in any setting. The author, Lee Cronk (Rutgers University, anthropology) is an expert on cooperation. Much of what is contained in this essay is distilled from this book that he co-authored:Cronk, Lee, and Beth L. Leech. 2013. Meeting at Grand Central: Understanding the Social and Evolutionary Roots of Cooperation. Princeton: Princeton University Press.

The introduction of Business Communication for Success, the textbook used throughout this course, notes that Ň[E]ffective communication takes preparation, practice, and persistence. There are many ways to learn communication skills; the school of experience, or Ôhard knocks,Ő is one of them. But in the business environment, a ÔknockŐ (or lesson learned) may come at the expense of your credibility through a blown presentation to a client.Ó Effective communication skills are a prerequisite for succeeding in business. Communication tools and activities connect people within and beyond the organization in order to establish the businessŐs place in the corporate community and the social community, and as a result, that communication needs to be consistent, effective, and customized for the business to prosper. Business Communication for Success provides theories and practical information that represent the heart of this course, while additional resources are included to expand or pose alternatives to the approaches chosen in the textbook. You will receive maximum benefits from this course if you complete the readings first and then use the additional resources to fill in the blanks and/or reconsider the topics in the textbook.

Liu Baocheng, executive director of the Center for International Business Ethics, talks with Kirk O. Hanson, executive director of the Markkula Center for Applied Ethics, to discuss the Foreign Corrupt Practices Act and cultural differences in understanding about corruption. Gift exchange has always been regarded as a virtue in China, but the two distinguish between gift giving and quid pro quo corruption.

A course module focused on Managerial Decision-Making with learning objectives, readings and resources, an application activity related to emotional intelligence, and a discussion prompt and questions related to the material.

Continuous Improvement in Action

Short Description:
This is a multimedia-enabled case in which students will be guided, by an industry expert, to apply structured problem-solving that addresses a typical supply chain problem, missing parts. What first appears as the issue may be a symptom of a root cause(s). The case utilizes videos, data files for analytics, audio recording, and videogame-style exercises to find the missing box of parts. The case is a collaboration between the Conestoga Centre for Supply Chain Innovation and ATS Automation and utilizes the ATS Business Model (ABM) approach to identifying and solving root causes. The case can be used in any Continuous Improvement course or program for either Business or Engineering students.

Long Description:
This is a multimedia-enabled case in which students will be guided, by an industry expert, to apply structured problem-solving that addresses a typical supply chain problem, missing parts. What first appears as the issue may be a symptom of a root cause(s). The case utilizes videos, data files for analytics, audio recording, and videogame-style exercises to find the missing box of parts. The case is a collaboration between the Conestoga Centre for Supply Chain Innovation and ATS Automation and utilizes the ATS Business Model (ABM) approach to identifying and solving root causes. The case can be used in any Continuous Improvement course or program for either Business or Engineering students.

Word Count: 5680

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This is a short description of the differences in business between cost and price, as well as consumer and business customer. These terms are often confused.

Short Description:
This book provides mini-cases for HRD and other disciplines to use for engaging students in incident discussions. Exploring ways to solve problems and make decisions about situations that occur at work.

Long Description:
This book is intended to be used as a supplement to courses across various fields of study but has direct correlations with human resource development and workforce development. Instructors in any field of study where students examine the work environment and the treatment of employees will find useful scenarios that can be used to facilitate discussions. The topics in this book and supplemental readings can enrich the conversations around enhancing workplace environments and better worker engagement. Without supportive workers, organizations cannot achieve all goals to the extent desired. Workers may exert the effort required to keep their jobs, but they may not exceed performance requirements because they are experiencing scenarios similar to those in this book and their needs are not being met appropriately.

Leaders and workplace trainers may find this supplement useful when introducing subjects that are perceived to be controversial in the workplace. They can allow employees to discuss these scenarios and provide possible solutions to similar scenarios that are encountered at work. Providing a safe environment to discuss intentional and unintentional situations that arise may improve the work climate and lead to unimaginable solutions. Strengthening communication between workers and leaders can improve team performance and ultimately, organizational success.

Word Count: 12056

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Supplemental reading for LD820 MS in Leadership Course at Granite State College, NH

Word Count: 50854

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Short Description:
Customer centricity is about organizational transformation making the customer the focus for business decisions, processes, product development, services, and procedures. Some companies purport to be customer centric but they fall short in connecting this concept throughout all functional areas of the business. While it is important to offer superb customer service, being customer centric is far more than that. It's about mapping the customer journey to discover customer needs and wants, what's working and what is not, then taking action to improve the customer experience. Customer loyalty is built through providing exceptional customer experiences. This in turn increases revenues through positive company image, referrals, and increased customer lifetime value. Most organizations today realize that they must focus on the customer to remain competitive.

Word Count: 44793

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Autumn 2022 Edition

Short Description:
This textbook is based on materials sourced from different practitioners from the world of research design, data collection, analysis, and interpretation. The author and her collaborators have also added materials to supplement the available literature. This activity is aligned with SDG4 – Quality Education and SDG10 - Reduced Inequalities.  NewParaThis first edition is running concurrently with Customer Insights. Second Edition.

Long Description:
Increasingly, the concept of marketing research is being replaced with the term ‘customer or consumer insights’. As decision-makers are bombarded with data, it is important to have an Insights Team or Department which can sift through it all and identify those nuggets of information that can meaningfully explain human behaviour. Such insights must translate into an informed business strategy for success. This book has been curated to ensure that the practice of data collection, analysis, and interpretation is presented from an industry perspective. This first edition is running concurrently with Customer Insights. Second Edition https://oercollective.caul.edu.au/customer-insights/

Word Count: 41271

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Second Edition

Short Description:
This textbook is based on materials sourced from different practitioners from the world of research design, data collection, analysis, and interpretation. The author and her collaborators have also added materials to supplement the available literature.

Long Description:
Increasingly, the concept of marketing research is being replaced with the term ‘customer or consumer insights’. As decision-makers are bombarded with data, it is important to have an Insights Team or Department which can sift through it all and identify those nuggets of information that can meaningfully explain human behaviour. Such insights must translate into an informed business strategy for success. This book has been curated to ensure that the practice of data collection, analysis, and interpretation is presented from an industry perspective.

Word Count: 42069

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Word Count: 78353

Included H5P activities: 42

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This course introduces concepts of supply chain design and operations with a focus on supply chains for products destined to improve quality of life in developing countries. Topics include demand estimation, capacity planning and process analysis, inventory management, and supply chain coordination and performance. We also cover issues specific to emerging markets, such as sustainable supply chains, how to couple product design with supply chain design and operation, and how to account for the value-adding role of a supply chain. A major aspect of class is the student projects on supply chain design or improvement.

Student must synthesize the data that go into the construction and operation of a large hydroelectric dam. Students must strive to develop a design that minimizes or mitigates the impacts of the dam on the existing watershed. Students divide the analysis and frequently present to each other their findings. These findings are then synthesized into independent reports produced by each student.
Designed for a geomorphology course
Uses online and/or real-time data
Uses geomorphology to solve problems in other fields
Addresses student misconceptions

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Short Description:
Data analytics is a rapidly evolving field. In today's labour market, knowing how to acquire, process, and interpret large amounts of data to make optimal decisions is crucial for many professionals, especially those in business and engineering. This open textbook, "a new online course" if you will, focuses on three key concept areas: data acquisition, data processing, and decision-making models. In this course, students will be able to develop advanced knowledge and skills to acquire related data for operations of business or projects; apply quantitative literacy skills such as statistics and machine learning; and use predictive or prescriptive modeling to make timely, actionable, and meaningful decisions.

Long Description:
Data analytics is a rapidly evolving field. In today’s labour market, knowing how to acquire, process, and interpret large amounts of data to make optimal decisions is crucial for many professionals, especially those in business and engineering. This open textbook, “a new online course” if you will, focuses on three key concept areas: data acquisition, data processing, and decision-making models. In this course, students will be able to develop advanced knowledge and skills to acquire related data for operations of business or projects; apply quantitative literacy skills such as statistics and machine learning; and use predictive or prescriptive modeling to make timely, actionable, and meaningful decisions.

Word Count: 2054

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Short Description:
Data analytics is a rapidly evolving field. In today's labour market, knowing how to acquire, process, and interpret large amounts of data to make optimal decisions is crucial for many professionals, especially those in business and engineering. This open textbook, "a new online course" if you will, focuses on three key concept areas: data acquisition, data processing, and decision-making models. In this course, students will be able to develop advanced knowledge and skills to acquire related data for operations of business or projects; apply quantitative literacy skills such as statistics and machine learning; and use predictive or prescriptive modeling to make timely, actionable, and meaningful decisions.

Long Description:
Data analytics is a rapidly evolving field. In today’s labour market, knowing how to acquire, process, and interpret large amounts of data to make optimal decisions is crucial for many professionals, especially those in business and engineering. This open textbook, “a new online course” if you will, focuses on three key concept areas: data acquisition, data processing, and decision-making models. In this course, students will be able to develop advanced knowledge and skills to acquire related data for operations of business or projects; apply quantitative literacy skills such as statistics and machine learning; and use predictive or prescriptive modeling to make timely, actionable, and meaningful decisions.

Word Count: 2038

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Integration of design, engineering, and management disciplines and practices for analysis and design of manufacturing enterprises. Emphasis is on the physics and stochastic nature of manufacturing processes and systems, and their effects on quality, rate, cost, and flexibility. Topics include process physics and control, design for manufacturing, and manufacturing systems. Group project requires design and fabrication of parts using mass-production and assembly methods to produce a product in quantity.

This course introduces you to modern manufacturing with four areas of emphasis: manufacturing processes, equipment/control, systems, and design for manufacturing. The course exposes you to integration of engineering and management disciplines for determining manufacturing rate, cost, quality and flexibility. Topics include process physics, equipment design and automation/control, quality, design for manufacturing, industrial management, and systems design and operation. Labs are integral parts of the course, and expose you to various manufacturing disciplines and practices.

A Personal Approach to Leadership

Short Description:
This Online Educational Resource textbook is intended to provide an overview and introduction of leadership through the lens of how students can develop and maximize their own interpersonal skills. Interpersonal skills are crucial to navigating the professional world and can help us to better understand ourselves. This textbook approaches interpersonal skills from a personal level and allows the reader to immerse themselves into activities and scholarship across topical areas. Through the text, learners can create their own Personal Leadership Philosophy and expand this into a Civic Leadership Philosophy to help them understand the impact leaders can have on their communities and workplaces. This text is freely available per the terms of the Creative Commons copyright. ****PLEASE NOTE: A link to a digital PDF file is provided, but may not maintain intended page breaks or formatting. USING THE PRESSBOOKS EBOOK IS RECOMMENDED. We hope to provide a high quality PDF and ePub option in the future.

Word Count: 55158

ISBN: 978-1-60962-292-3

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Short Description:
This book presents novel research results in the dynamics of values, rationality, and power in organizations. Through this understanding, readers will gain insights and frameworks to understand others' actions within their environment. Armed with the knowledge of how values, rationality, and power influence people's actions, readers will gain tools they can use to navigate the complexity of organizations to foster wise action.

Long Description:
Can we develop organizational and managerial wisdom? Can we even put words like “organization” and “manager” in the same sentence as wisdom?

You bet we can.

This book presents novel research results in the dynamics of values, rationality, and power in organizations. Through this understanding, readers will gain insights and frameworks to understand others’ actions within their environment. Armed with the knowledge of how values, rationality, and power influence people’s actions, readers will gain tools they can use to navigate the complexity of organizations to foster wise action.

Word Count: 61795

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Can a Western company take its existing ethics code to China? Yes, but... Kirk O. Hanson, executive director of the Markkula Center for Applied Ethics, interviews Stephan Rothlin, general secretary of the Center for International Business Ethics in Beijing.

This Book Will Be Helpful to:

Managers-
This book is aimed primarily at those who are responsible for implementing accessibility at an organizational level. These people tend to be managers, but may also be accessibility specialists, whose role it is to oversee the implementation of accessibility strategies and awareness throughout an organization.

Web Developers-
Web developers may also wish to read this book to expand their understanding of the organizational aspects of implementing accessibility, extending their role as an IT accessibility specialist, often being the person who leads the implementation of accessibility culture in an organization.

Everyone Else-
While managers and web developers are the primary audience for this book, anyone who has an interest in the aspects of implementing accessibility culture in an organization will find this book informative.

Essential Skills for Business Leaders

Short Description:
This resource provides business leaders with the tools and knowledge needed to effectively enable digital accessibility in an organization through cultural change, raising awareness of its importance, and equipping employees with the specific tools and knowledge they need to address digital accessibility as part of their everyday work.

Long Description:
This resource provides business leaders with the tools and knowledge needed to effectively enable digital accessibility in an organization through cultural change, raising awareness of its importance, and equipping employees with the specific tools and knowledge they need to address digital accessibility as part of their everyday work.

Word Count: 36749

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I find that when assigning lengthy readings for in-class discussion, it is extremely helpful to guide students' preparation with specific questions, and incorporate these in worksheets that explicitly call for students to write out their responses before entering the classroom. These worksheets can provide some added structure for whole-class discussion, or can provide a specific agenda for review of the readings in small groups. Because these readings are more than a few years old, I have also found it useful to assign small groups of students to give brief reports that expand on and update the issues raised in the readings.

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Jim O'Toole, senior business ethics fellow at the Markkula Center for Applied Ethics at Santa Clara University, explores doing business in China and the United States, with guest Leslie Yuen, CEO, Globalized Training. Major challenges for Chinese companies in the U.S. and vice versa, include understanding the local culture and playing by the rules. In terms of ethics, the U.S. has hundreds of years of business experience, while businesses in China really only started booming in the late 70's, adding to the learning and maturity "curve." With increased globalization, there will be more collaboration between China and the U.S. in the future. Yuen offers advice for U.S. businesses establishing themselves in China and examples of companies currently developing their businesses in both countries. He reviews criteria for success.

Jim O'Toole, senior fellow in business ethics, Markkula Center for Applied Ethics, interviews Carson Block, research director, Muddywaters, (a company whose name is taken from Chinese proverb - "Muddy waters make it easy to catch fish.") Block handles fraudulent companies and investigations, and his business focuses primarily on Chinese companies doing business in the U.S. His business model - not without controversy- is to short sell company stock for businesses on the brink. The company's reports and research are released to the public. Many companies, including those in China, can appear too good to be true, and they often are. On the other hand, investors need to take responsibility for their investments.

Short Description:
Drink, Swear, Steal, and Lie: Leadership in Four Easy Steps is based on a near forty year career of a Police Chief. This is not a how-to text on becoming a leader (albeit there are encounters with leadership characteristics and styles), but rather an inspiring essential on why one should become a leader. This text was primarily written to satisfy a Leadership course in Criminal Justice Programs. However, it will meet the needs of most leadership/management courses introduced in other curriculums. This text examines maintenance as a key factor for leaders, creating environments conducive to well-ordered organizations, being a risk taker/change agent and empowering others to do the same, and coaching.

Long Description:
Drink, Swear, Steal, and Lie: Leadership in Four Easy Steps is based on a near forty year career of a Police Chief. This is not a how-to text on becoming a leader (albeit there are encounters with leadership characteristics and styles), but rather an inspiring essential on why one should become a leader. This text was primarily written to satisfy a Leadership course in Criminal Justice Programs. However, it will meet the needs of most leadership/management courses introduced in other curriculums. This text examines maintenance as a key factor for leaders, creating environments conducive to well-ordered organizations, being a risk taker/change agent and empowering others to do the same, and coaching.

Word Count: 59317

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This is an in-class activity analyzing our drinking water reservoir, but would apply to any reservoir for which there are basic crest/elevation data and maps available.

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Word Count: 6547

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Syllabus for Introduction to Economic and Managerial Statistics at the College of Staten Island

The goal of this article is to describe specific aspects regarding the use of e-marketing tools as a factor influencing the perception of the image of a higher education institution among its target groups. The article draws on primary data acquired through surveying respondents with the use of a questionnaire. More specifically, the analysis is based on 400 responses given by students at the Faculty of management - University of Prešov in Prešov. The crux of the article consists in examining the opinions of the respondents, concentrating on selected website elements such as design, clarity, content quality, inclusion of social elements and on selected e-marketing tools such as a Blog, Microsite, Q&A / FAQ portal, E-mail newsletter, Wiki, Online publications / eBooks, Live chat, and Mobile application. The research results have shown that there is a significant correlation between the perception of the overall image of the faculty and the evaluation of individual elements of the faculty website. The hypothesis that there is a significant correlation between the students’ attitude towards the necessity to use new e-marketing tools and the expressed evaluation of the faculty's image has not been confirmed.

DATA: Worldwide Wetlands Inventory. TOOL: Ramsar International Wetlands Data Gateway. SUMMARY: Learn about wetlands around the world. Perform a series of searches to identify wetland areas that need protection.

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This book contains eight chapters. Chapter Two briefly describes the technology that makes electronic commerce possible, while Chapter Three introduces the topic of Web strategy. The major functions of marketing are described in the next five chapters: Promotion (Chapter Four); Promotion and Purchase (Chapter Five); Distribution (Chapter Six); Service (Chapter Seven); and Pricing (Chapter Eight). The final chapter takes a broader, societal perspective and discusses the influence of electronic commerce on society.

Learning Objectives1. Share the different types of diversity.2. Recognize potential cultural differences among students.3. Formulate a plan for creating an i...

This textbook is a supplementary reader on the topic of Strategic Leadership development.

This textbook is an introduction to Emergency Scene Management for teh firefighting profession.

The course is designed to equip students with knowledge and abilities in the use of word processing, presentation and spreadsheet applications. The focuses of the course are on the integration and hands-on training on word processing, presentation and spreadsheet applications in producing business documents, designing slides for presentations and apply spreadsheets documentation. Students will be able to demonstrate the keyboarding techniques in relations to applied management studies. The course also emphasizes on applying the applications learnt by working in a team to produce group project and presentations that meets an organization’s needs.

This resource provides description on entrepreneurship development, and elucidates on the strategies of Small Business Management in the 21st Century.

Students collect data for this term project starting with the first lab exercise and continuing throughout the semester. As each unit is covered in the text, class, and lab, students are directed to collect data relevant to their term project. For example: Topographic maps are covered at the start of the semester and students must locate their home; describe its location using the Public Land Survey, Universal Transverse Mercator, and Longitude-Latitude Systems; and describe the local topography. When natural hazards (flooding, slopes, earthquakes, volcanoes, and radon gas) are covered, students must use web resources (some of which are provided by the instructor at http://www2.ivcc.edu/phillips/geology/environmental_research.htm), local resources (such as the local fire chief, library, mayor, relatives, and neighbors), and personal observation to identify hazards and assess the risk they pose; these hazards are submitted as part of a lab assignment. The information collected is analyzed using the principles discussed in class and feedback is provided on pieces that are submitted throughout the semester. At the conclusion of the semester, students organize the collected information, add illustrations (maps and photos), analyze and evaluate the materials collected, and conclude the report with a discussion of how the area should be developed in the future based on the principles learned in the class.

The activity shows the students the immediate relevance of the material as it is covered, shows the students the types of information publicly available, and helps them develop critical analysis skills. The activity introducers students to basic geologic knowledge and shows them how to make use of it.

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Short Description:
The Essentials of Project Management is designed specifically for college students enrolled in a business program including business accounting, administration, supply chain and human resources. It describes the project management process and the role of the project manager in implementing such a process. The book is designed to help students build understanding of the importance and applications of project management.

Long Description:
The Essentials of Project Management is designed specifically for college students enrolled in a business program including business accounting, administration, supply chain and human resources. The text is organized into fourteen chapters covering the project management process and the role of the project manager in implementing such a process. The book includes business case studies and interactive exercises in each chapter. This educational resource is conveniently presented in a variety of AODA-compliant formats and written in a reader-friendly style. The book is designed to help students build understanding of the importance and applications of project management.

Word Count: 64717

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Kirk Hanson interviews Stephan Rothlin on the challenges of doing business in China.

15. Brave New World: Ethical Considerations and Risks

The trifecta of globalization, urbanization and digitization have created new opportunities and challenges across our nation, cities, boroughs and urban centers. Cities in particular are in a unique position at the center of commerce and technology becoming hubs for innovation and practical application of emerging technology. In this rapidly changing 24/7 digitized world, governments are leveraging innovation and technology to become more effective, efficient, transparent and to be able to better plan for and anticipate the needs of its citizens, businesses and community organizations. This class will provide the framework for how cities and communities can become smarter and more accessible with technology and more connected.

Cultivating stakeholders is a critical part of event management. This application activity covers the following four-stage process for involving stakeholders in an event: identification of stakeholders, classifying stakeholders, assessing stakeholders, and maintaining stakeholders. A case study is provided for students to apply to cultivating stakeholders in an industry example.

In the market segmentation of festival attendees’ application activity, students will review a mini-lecture material related to market segmentation, target marketing, and event positioning. Students will then apply the concepts of marketing segmentation, target marketing, and event positioning by analyzing data collected from an international music festival to establish the target market of the international music festival.

Risk management is a critical part of event management. This worksheet covers definitions of the key aspects of risk management and the steps taken by event management in creating a risk management plan. A case study is provided for students to apply the risk management process in an industry example.

Sponsorship management is activities that an event organization engages in to secure support from sponsors and manage the interests of sponsors at the event. The organizer and sponsor are jointly interested in successfully operating events for their mutual benefit. This section provides an overview of sponsorship management for events. The differences between sponsorship and advertising were compared for their strengths and weaknesses. The sponsorship management of a social event was discussed from the prospective from the perspective of organizers and sponsors. A case study on an LGBT+ event provided a case problem for how to construct a social media sponsorship package.

Volunteer management is an integral part of any event that relies on volunteer contributions. Managing volunteers for events is related to three related domains: events, human resources, and volunteering. Each of the domains is discussed for its relation to volunteer management in the context of a sporting event. The practice of managing volunteers is considered in terms of its phases. A real-life case is provided so that students can apply their understandings of volunteer management in resolving the case problems.

Financial management helps an event planning operation to achieve a profitable future in the competitive business environment. Astute financial management involves securing, allocating and controlling financial resources held by the operation. Good budgeting practices ensure a successful outcome of an event that meets financial objectives. A real-life case study is provided for students to apply financial management principles.

Executive leadership exposes the leaner to leadership at the top of the organisation.

This exercise allows students to explore how people with site-impairment “read” documents and digital media using screen readers. It provides students with a sample memorandum to review for communications effectiveness. Then, by using a freely downloadable screen reader (and/or an enabled text-to-talk feature) and an embedded accessibility checker, students will evaluate the accessibility of the sample memo. With an altered appreciation of audience (now aware of sight-impairment disability), students will revise the memo using universal design principles and best practices for creating accessible documents. Using those experiences, students will be guided to reflect upon other disabilities and accommodations in the workplace. Finally, students will explore ability privileges and create a plan to identify, monitor and control blind spots. | Introductory except from a presentation at the Eastern Academy of Management on 26 June 2020 | Appendix containing ideas for modifying the exercise

The author's goals in writing Exploring Business were simple: (1) introduce students to business in an exciting way and (2) provide faculty with a fully developed teaching package that allows them to do the former. Toward those ends, the following features are included in this text:1- Integrated (Optional) Nike Case Study: A Nike case study is available for instructors who wish to introduce students to business using an exciting and integrated case. Through an in-depth study of a real company, students learn about the functional areas of business and how these areas fit together. Studying a dynamic organization on a real-time basis allows students to discover the challenges that it faces, and exposes them to critical issues affecting the business, such as globalization, ethics and social responsibility, product innovation, diversity, supply chain management, and e-business.2- A Progressive (Optional) Business Plan: Having students develop a business plan in the course introduces students to the excitement and challenges of starting a business and helps them discover how the functional areas of business interact. This textbook package includes an optionalintegrated business plan project modeled after one refined by the author and her teaching team over the past ten years.3- AACSB Emphasis: The text provides end-of-chapter questions, problems, and cases that ask students to do more than regurgitate information. Most require students to gather information, assess a situation, think about it critically, and reach a conclusion. Each chapter presents ten Questions and Problems as well as five cases on areas of skill and knowledge endorsed by AACSB: Learning on the Web, Career Opportunities, The Ethics Angle, Team-Building Skills, and The Global View. More than 70% of end-of-chapter items help students build skills in areas designated as critical by AACSB, including analytical skills, ethical awareness and reasoning abilities, multicultural understanding and globalization, use of information technology, and communications and team oriented skills. Each AACSB inspired exercise is identified by an AACSB tag and a note indicating the relevant skill area.4- Author-Written Instructor Manual (IM): For the past eleven years, Karen Collins has been developing, coordinating and teaching (to over 3,500 students) an Introduction to Business course. Sections of the course have been taught by a mix of permanent faculty, graduate students, and adjuncts.