Communication Checklist

Check

Examples

Listening:

I can use different listening strategies depending on the situation:

I can adapt my listening behavior to keep my attention focused:

I focus my gaze on the speaker.

I provide verbal and nonverbal feedback, such as nodding, clapping, taking notes, answering questions when asked, interjecting when appropriate, providing relevant comments, and asking clarifying questions.

I can use different listening strategies to interpret information:

I ask clarifying questions.

I ask probing questions to gain insight and consider other perspectives.

I paraphrase information.

I process information and ideas by drawing pictures, using graphic organizers, and taking notes.

I respond with elaboration using details, examples, and facts.

Speaking:

I can use language that is appropriate to the situation:

I select language that is respectful of others’ feelings and rights.

I choose language that builds relationships (supportive, encouraging, and constructive).

I choose language to influence others (persuade, correct, or disagree).

I adjust language to the situation depending on the purpose, role, or age of the people I am communicating with.

Working with Others:

I can show respect for others’ ideas:

I express myself in ways that promote the honest exchange of ideas.

I allow others to speak without interruption.

I ask for feedback and input from others.

I take turns.

I pay attention to the pause time, pace, volume, intensity, and body language of other speakers.

I respond to indirect and direct indications that others need clarification by interpreting voice tone and body language.

I provide examples, illustrations, or elaborations to clarify concepts when I infer that group members have questions.