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Outcome-based Evaluation of Programs and Services, Winter 2009

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Author:
Subject:
Social Sciences
Institution Name:
University of Michigan
Collection:
Open.Michigan
Grade Level:
Post-secondary
Abstract:

Course provides an overview of the purposes and uses of outcome-based evaluation approaches and methods, and provides an opportunity to conduct a focused outcome evaluation of a user-focused service in a library, a nonprofit organization, an archive, a museum or other service-focused organization.
Objectives are to:

* Learn about approaches to outcome-based evaluation
* Identify and use context-centered methods for evaluating public information services
* Examine the role of evaluation in developing more effective information services
* Gain skill in identifying appropriate data collection and analysis methods
* Gain an understanding of recent developments in measurement and evaluation
* Read assigned readings and appropriate focused readings
* Plan and carry out a focused outcome-based evaluation project

Languages:
English
Material Type:
Full Course, Lecture Notes, Readings, Syllabi
Media Format:
Text/HTML, Downloadable docs
Conditions of Use:
Creative Commons Attribution-Noncommercial-Share Alike 3.0
Creative Commons Attribution-Noncommercial-Share Alike 3.0

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