Managing to meet service users' needs

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Subject:

Science and Technology, Social Sciences

Institution Name:

The Open University

Collection:

Open University OpenLearn

Grade Level:

Post-secondary

Abstract:

Frontline managers are responsible for gathering service user views on their needs. Whose views should be taken into account? How do managers gather views? This unit helps you consider ways of getting feedback from service users, and shows the inclusive a

Languages:

English

Material Type:

Full Course, Readings, Syllabi

Media Format:

Text/HTML

Conditions of Use:

Creative Commons Attribution-Noncommercial-Share Alike 2.0