Handling criticism

View Resource

Remix and Share

Author:

Vlaams Ministerie Van Onderwijs En Vorming

Subject:

Humanities

Institution Name:

KlasCement

Collection:

KlasCement

Grade Level:

Post-secondary

Abstract:

At the completion of this chapter you will be able to react to the criticism of a customer. While carrying out this task you will evaluate the role of the various parties in the conflict. You will specify your points of critic and develop a strategy.

Course Type:

Learning Module

Languages:

Dutch

Material Type:

Activities and Labs

Media Format:

Graphics/Photos, Text/HTML

Conditions of Use:

Creative Commons Attribution-Noncommercial-Share Alike 3.0