This course covers the fundamentals of operations management as they apply to both production and service-based operations. Upon successful completion of this course, students will be able to: explain the role of operations and its relationship with the other functional areas of a business organization; analyze operation processes from a variety of perspectives such as productivity, workflow, and quality; apply the Transformation Model as a construct for understanding the relationship between the inputs, processes, and outputs of an organization; explain techniques and methodologies for managing an organization's productive resources; apply basic design principles to determine appropriate facility location and layout; explain quality management and apply quality management principles to continuous improvement in operations management; discuss the goal of Supply Chain Management and its application in a variety of organizational settings; identify the critical factors involved in inventory control systems; identify the operational processes in the student's own organization. (Business Administration 300)