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(Complete Item Description)
- Abstract:
This case study is designed to serve as a teaching and learning tool which can be used by aspiring educational leaders to enhance their skills in conflict management and communication. The mastery of both leadership skills will enable aspiring educational leaders to effectively plan, lead, and direct critical decision-making processes that affect the internal organization and external stakeholders. The college President at Integrity Community College was not able to effectively communicate with the Board and, as a result, the Board Chair had to intervene and resolve the issue. Today’s educational leaders must serve as the organization’s the primary leader and architect prepared to meet the decision-making challenges of its internal and external constituency.
- Subject:
- Social Sciences
- Grade Level:
- Post-secondary
- Collection:
-
Connexions
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(Complete Item Description)
- Abstract:
" This course investigates social conflict and distributional disputes in the public sector. While theoretical aspects of conflict are considered, the focus of the class is on the practice of dispute resolution. Comparisons between unassisted and assisted negotiation are reviewed along with the techniques of facilitation and mediation."
- Subject:
- Social Sciences
- Grade Level:
- Post-secondary
- Collection:
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MIT OpenCourseWare
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(Complete Item Description)
- Abstract:
Investigates social conflict and distributional disputes in the public sector. While theoretical aspects of conflict are considered, focus is on the practice of dispute resolution. Comparisons between unassisted and assisted negotiation are reviewed along with the techniques of facilitation, negotiation, and nonbinding arbitration.
- Subject:
- Social Sciences
- Grade Level:
- Post-secondary
- Collection:
-
MIT OpenCourseWare
Read the Fine Print

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(Complete Item Description)
- Abstract:
This course examines the conceptual framework of negotiations as applied to all areas of negotiation in both the public and private sectors, focusing specifically on business negotiations later in the course. It also uncovers the influence of national and cultural variations in the decision-making process. Upon successful completion of this course, the student will be able to: demonstrate an understanding of the theory, processes, and practices of negotiation, conflict resolution, and relationship management; identify and discuss common negotiation myths and misconceptions; demonstrate an understanding of the principles, strategies, and tactics of effective negotiation and professional relationship management; identify and assess the variables in negotiations; develop reliable planning techniques; demonstrate an increased level of comfort and skill in managing negotiations as well as professional relationships; assess the importance of various factors that impact negotiations, including specific issues in question, different stakeholder positions, interests, relationships, and group dynamics; develop and execute effective negotiation strategies and tactics for different scenarios; employ effective communication, problem-solving, and influence techniques appropriate to a given situation; diagnose negotiation problems; demonstrate familiarity with new negotiation ideas and practices; explain how culture impacts negotiations; identify characteristics of culture or national identity that negotiators should become familiar with prior to engaging in cross-cultural or international negotiations; explain how TrompenaarsŐ and HofstedeŐs theories of cultural dimensions can be applied to cross-cultural and international negotiations; describe the types of political and legal issues that might arise during the course of international negotiations. (Business Administration 403)
- Subject:
- Business
- Grade Level:
- Post-secondary
- Collection:
-
Saylor Foundation
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(Complete Item Description)
- Abstract:
The Workshop on Deliberative Democracy and Dispute Resolution,sponsored by the Program on Negotiation at Harvard Law School and the Flora and William Hewlett Foundation, is a two-day conference that brings together dispute resolution professionals and political theorists in the field of deliberative democracy.
- Subject:
- Social Sciences
- Grade Level:
- Post-secondary
- Collection:
-
MIT OpenCourseWare